Halo is a stand-alone web browser created especially for AA's Employee Travel Planner. Its main function is to provide fast access to non-rev information. Halo does not require any other program to work. As long as you have an Internet connection, you can get to the non-rev systems without having to remember user IDs, passwords, etc. In addition, because some non-rev information is best saved off-line, Halo provides automated gofers.
For Web Check-In, Halo provides automated Advance Check-In (ACI) where you can configure Halo to check you in exactly 24 hours in advance regardless of where you are or whether your computer is on or not. For check-in between 24 hours and 1 hour before departure, Halo provides an easy to use Check-In Now feature.
Halo's gofers can take your settings and grab information from AA's Travel Planner, manipulate it in various ways, and then save that information in an easy-to-use format for your review off-line.
Halo is a stand-alone program. You don’t need any other software for Halo. It is not a mere scripting program – it is a stand-alone Mac web browser.
All fields are required for Halo to function correctly.
AA ID |
6 digit AA ID/employee number |
AA Password |
AA password for accessing Travel Planner |
NOTE: AA credentials are stored securely and NOT shared with anyone else.
Authentication
When you first install Halo (or if you install again to a new computer), Halo will need to be authenticated. Authentication requires a working Internet connection as well as your badge and AA ID. If Halo will not authenticate, contact SafiSoft at support@safisoft.com. Include your AA ID number.
Recycle AA Password
AA's System Access Manager (SAM) maintains your AA password for all AA web functions (WebMail, Travel Planner, Jetnet, etc.). Your AA password expires every 90 days, which sometimes makes it difficult to remember what your current AA password is.
Halo can "recycle" your current AA password to make it active once again for 90 more days. It does this by changing your AA password multiple times until it is able to change your password back to the current desired password.
If your AA password is within 2 weeks of expiring, Halo will remind you when you try to connect to Travel Planner or attempt to use a gofer for Travel Planner. Halo will give you the option at that time of recycling your AA password. If you chose to do that, you will not need to do anything after your password is recycled, and it will remain active for another 90 days.
At any time, you can recycle your password by selecting Halo's Edit, Recycle AA Password menu.
If you chose to not recycle your password, you will need to change it in AA's System Access Manager and also in Halo's Preferences. SAM can be found here: https://sam.aa.com/idm/user/main.jsp
Note: if you change your password in AA's System Access Manager, you must enter the new password into Halo's Preferences. All Advance Check-Ins will also need to be canceled and rescheduled in order to have your new AA password to be used for Advance Check-In. If you use Recycle Password, you will not need to do this.
Travel Planner
The AA Travel Planner link in the sidebar will automatically logon to Travel Planner. Once you are in Travel Planner, you can interact with it in the way that you would with any web browser.
To print any displayed, click the Print toolbar button.
To log off Travel Planner, simply select a different link in the sidebar, or close Halo.
Gofers are an automated feature for retrieving specific information from AA's Travel Planner. Multiple gofers can be prepared and the results saved to the Gofer Results view where they are saved off-line.
Gofer Results
Select any of the listed gofer results to view. Click the Print toolbar button to print any displayed gofer result.
Results are saved off-line until they are deleted. The displayed gofer results can be updated in various ways. To update a gofer, select it and then select in the Update Results Options menu.
Update Results Options
Using the Update Results Options menu, you will be able to automate processes that are not available to when manually interacting with the non-rev system. For instance, a space available gofer results can be automatically updated to show current space available, or it can be used to automatically retrieve all standby lists for each flight listed in the space available gofer results.
Other examples of using Update Results Options:
Advance Check-In
Advance Check-In (ACI) is a feature that takes a user’s entries (key strokes, selections, etc.), and then executes them 24 hours before a valid domestic flight. ACI is not a paid check-in service; it is a free feature within Halo for Mac. There is no guarantee for this free feature.
If you are going to be available to use Web Check-In 24 hours before your flight, you should use Halo Check-In link in the sidebar. It will check you in immediately, and you will also know immediately if there were any errors during the check-in process. ACI should not be used if you are inside 24 hours before a flight.
If you are not going to be available 24 before a flight to check-in, the best way to use ACI is to first logon to AA's Travel Planner and make your non-rev listing exists and has the flights and dates you want. Make note of your confirmation code (PNR). Then follow these steps:
If you are sure of the details of your confirmation listing (PNR), you can schedule an ACI yourself by clicking the Schedule link in the sidebar.
Some important considerations for ACI:
If you want to check in for a confirmation listing (PNR) that departs between 24 hours and 1 hour, select the Check-In Now link.
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